Most managers instinctively know that customer service is important, though they may not immediately know why. But consider: Customer Service… Read more »
Category: Employers
Customer Service Training Doesn’t Just Help Your Employees – It Strengthens Your Business
Customer service is one of the most important ingredients to a successful business. In a survey conducted by Microsoft, 95%… Read more »
5 More Ways to Stop Candidates from Ghosting You
At the end of last year, we offered some reasons candidates may be “ghosting” you. By way of reminder, ghosting… Read more »
Don’t Let These 4 Recruiting Mistakes Slow Your Growth
In a job-seekers market, and with warning signs of a recession still lingering, you may be having a tough time… Read more »
Why Working with a Staffing Agency to Meet Your Talent Needs Is Smart
If you’re reading this blog, you’re likely exploring ways to increase the flow of candidates to your business. In-house recruiting… Read more »
Should You Hire During a Recession?
Even as the wake of the pandemic recedes, the country’s economic future remains uncertain. Though the U.S. isn’t technically in… Read more »
Complying with California’s New Pay Transparency Law
Earlier this month, we outlined new federal overtime pay regulations expected to be enacted later this year. In this post,… Read more »
Be Ready for These New Federal Overtime Rules
As a Human Resources professional, one of your most important responsibilities is keeping abreast of developments in labor laws and… Read more »
Hiring Managers – Build a Better Relationship with Recruiters
As a hiring manager, you’re focused on building a good rapport with the candidates for a job you’ve posted in… Read more »
4 Reasons Candidates Are Ghosting You – and What to Do About It
As a hiring manager, you can put a ton of good work into crafting a job description, mining for talent,… Read more »