You want your workers to perform at peak levels every day. To achieve your goal, you need to monitor employee metrics. Then, you can find out how much your workers contribute to your business’ success. Plus, you can identify ways to help your workers become more productive and efficient than ever before.
Now, let’s look at three employee metrics you should track — and why you should do so.
1. Employee Goals
Let employees set goals for themselves. This allows workers to establish expectations for their workplace performance. Employees can monitor their progress as they work toward achieving their goals. In addition, you can provide support and guidance to ensure workers can accomplish their aspirations.
To establish goal-based metrics for employees, meet with workers. You and your employees can brainstorm goals. Next, you can make a plan for a worker to accomplish their goals within a designated time frame. From here, you can help your worker achieve their goals.
2. Work Quality
Look beyond the quantity of work an employee completes. Consider quality to find out if an employee is submitting work that meets or exceeds your business’ expectations. This requires attention to detail. However, once you create quality metrics, workers will know exactly what level of quality you expect from them.
With quality metrics, you can schedule regular feedback sessions with employees. For instance, you can set up a weekly or monthly one-on-one with a worker in which you review a task the employee recently completed. You can walk through the task and get the employee’s insights into it. Then, you can offer your insights into how you feel about the quality of the work. These insights can help an employee deliver high-quality work moving forward.
Along with feedback sessions, you can let your entire team assess work tasks. By scheduling peer review sessions, employees can communicate and collaborate with one another about the quality of work tasks. As a result, they can help your business fine-tune its quality metrics.
Measure effectiveness to understand how well an employee responds to adversity. Ideally, your employees should rise to any challenges that come their way. They also work diligently to complete tasks on schedule and on budget. That way, employees are effective in their day-to-day work.
Monitor on-time rate and other employee metrics to see how workers manage their time and resources. These metrics can show you if a worker can effectively handle their workload. If so, this worker may be ready to take on additional responsibilities. And if not, the worker may need extra help to manage their workload.
Ready to Hire Productive Employees?
Make employee metrics a part of your business operations. Over time, you can track metrics to see how well your workers are performing. You can even track your own metrics to become a productive manager.
Finally, if you want to add talent to your team, Arrow Staffing can assist. We can put you in touch with quality job candidates who can help your company thrive. For more information about our staffing and recruiting services, please contact us today.