There is often the misconception that hiring is a one-way street with candidates hoping they meet and exceed your company’s expectations. However, it is a two-way street, and candidates need to be just as impressed by your company, or they may abandon their pursuit and look for a job elsewhere. This is your guide to providing a better candidate experience.
What is the Candidate Experience?
Whether direct or indirect, every interaction that a candidate has during the hiring process is referred to as the Candidate Experience. This includes forms of communication that you may not even think of, such as:
- Job postings on your website and third-party job boards
- Online or in-person application process
- Communication throughout the recruitment process, including automated responses (e.g., “Your application has been submitted successfully”)
- Job offerings or rejections
Positive candidate experiences translate into attracting top talent, increasing your brand’s reputation as a highly sought-after employer, and making better hires.
How Does Your Process Stack Up?
Even though you won’t hire every job seeker, you want all candidates to have a great experience. How can you provide a more enjoyable process to applicants during the recruiting process? The following are tips for upping your game!
Easy Application Process
Ensure the application process is simple and is available for completion online or even better on a mobile device.
Maintain consistent communication throughout the entire recruitment process. This includes giving tactful rejections when candidates are cut, setting expectations for what is to come next in the process, and providing valuable resources.
Smooth Onboarding Process
Oftentimes companies drop the ball transitioning individuals from candidates to employees. Where they have plenty of guidance and communication during the hiring process, they now have to figure out quite a bit on their own once they are an employee. Instead, make sure the transition is smooth as employees settle into their new roles. Continue to provide the communication and guidance they need until they are trained and comfortable.
A Better Candidate Experience Begins with Finding the Right Candidates
The bottom line is that every interaction candidates have with your company during the hiring process, no matter how small, is a part of the experience and impacts how candidates feel about your company. These are feelings that they will share with others and either hurt or help your organization’s reputation.
Arrow Staffing is the leading staffing agency in California and Michigan. Our team is experienced in matching the right companies with the perfect high-quality candidates. We will not only take into consideration position requirements but also your company’s culture to ensure the right fit. Contact us today, and let’s get started!